The below listed terms of use and conditions are applicable for both registered and unregistered users, customers and Companies. These terms govern your access to and use of our website. By accessing and using our website, you agree to comply with these terms. If you are using our website on behalf of a company or other legal entity, then “you” also means such company or legal entity and you agree to be bound by these terms. You may not use our website or servrices if you do not agree to our terms and conditions, including our privacy policy. If you have questions about this document, e-mail us at

Eligibility to use our website

To access or use our website, you must be at least 16 years of age, otherwise you may not use our website and services. Our website is for your personal, non-commercial use unless you enter into a separate agreement with us for commercial use. You may not use our website if we have terminated your account.

The term ‘[our website]’ or ‘us’ or ‘we’ or ‘Our Organisations’ refers to the owner of the websites (1); (2); (3) The term ‘you’ refers to the user or viewer of our website.

Your Account

In order for you to create an account, we require that you provide a valid email address. The email you use must be one where we can reach you. In the event we cannot correspond with you via this email address, your submitted content may not be posted and your account may be disabled. Other registration requirements may also apply. Once you have set up a password, you will be given access to your profile and other private areas of your account. You are entirely responsible for maintaining the confidentiality of your password. You agree to notify us immediately if you suspect any unauthorized use of your account or access to your password. You are solely responsible for any and all use of your account. Passwords are subject to cancellation or suspension by us at any time. When you set up a user account on our website, we create a member profile account for you that will include personal information you provide. Subject to visibility settings that you control, you may opt in or opt out of services including your profile visibility to other members.

Your use of our services must at all times comply with all applicable laws, rules and regulations. Client warrants to our organisation that its use of our websites will in no way cause our organisation to violate any applicable laws, rules or regulations or to violate the privacy rights of any third party.

When writing a review your name and project address will still be visible to the company being reviewed as well as other users. 

Social Sign Up and Sign In

You may be able to register an account and subsequently access our website through a social networking site, such as Facebook or Google. If you access our website through Facebook or Google you agree that we may access and store any information, data, text, messages, tags, and/or other materials that you have provided to and stored and made accessible in your Facebook or Google account so that it is available on and through our website via your account and profile. Subject to the privacy settings that you have set with your Facebook or Google account you use to access our website, personally identifiable information that you post to Facebook or Google may be displayed on our website.

Your relationship with Facebook and Google is governed solely by your agreement with these sites and we disclaim any liability for personally identifiable information that may be provided to us by Facebook or Google in violation of the privacy settings that you have set with that particulars site account.

Third-Party Content 

Content from other users, advertisers, and other third parties is made available to you through our website. Content means any work of authorship or information, including company reviews, company photos, review photos, company and user profile information, advertisements, comments and company replies, opinions, postings, messages, text, files, images, photos, works of authorship, e-mail, data or other materials you find on our website. Because we do not control such Content, you understand and agree that: (1) we are not responsible for, and do not endorse, any such Content, including advertising and information about third-party products and services, company related information provided by other users; (2) we make no guarantees about the accuracy, suitability, reliability or quality of the information in such Content; and (3) we assume no responsibility for unintended, objectionable, inaccurate, misleading, or unlawful Content made available by users, advertisers, and third parties.

In accordance with laws which are intended to exclude or limit the liability of online service providers who provide access to user-generated content, we generally cannot be held liable for claims arising from the Content provided by third parties on our website. 

We allow users to post content about companies when they have employed the services of the reviewed companies or sole traders. 

We allow companies to reply to reviews left about their services.

General Rules

You represent and warrant that you will use our website solely for lawful purposes in a manner consistent with these terms and any and all applicable laws, regulations, or other legally enforceable obligations (including contractual obligations) you may have towards us and any third parties. You are solely responsible for any and all Content that is posted through your account on our websites. You agree that by submitting Your Content to us you have reviewed and understood our guidelinesterms and privacy policy. You understand that you may expose yourself to liability if Your Content or other use of our website violates applicable law or any third-party right.

You agree that you will not:

  • Impersonate another person or company, or his/her/companies email address, or misrepresent your current or former affiliation with a reviewed company;
  • Create user or company accounts under false or fraudulent pretexts; create or use an account for anyone other than yourself; or create multiple active user accounts to post multiple reviews for the same company
  • Post Content that you do not own or have the right to post in accordance with the license set forth in these terms;
  • Violate these terms, the terms of your agreements with us, explicit restrictions set forth in our guidelines, terms and privacy policy, or any applicable law, rule or regulation;
  • Post Content that is defamatory or fraudulent; that you know to be false or misleading; or that does not reflect your honest opinion and experience;
  • Act in a manner that is harassing, threatening, abusive, racist or is otherwise objectionable (as determined by us);
  • Promote, endorse or further illegal activities;
  • Disclose information in violation of any legally enforceable confidentiality, non-disclosure or other contractual restrictions or rights of any third party, including current or former company ;
  • Violate the privacy, publicity, copyright, patent, trademark, trade secret, or other intellectual property or proprietary rights of any company or third-party;
  • Post anything pornographic or sexually explicit in nature, or engage in the exploitation of persons in a sexual or violent manner;
  • Solicit personally identifying information from minors;
  • Except as expressly approved by us, use our websites for commercial activities, advertising, affiliate links, and other forms of solicitation;
  • Imply a Basement Company Reviews endorsement or partnership of any kind without our express written permission;
  • Send messages in violation of the EU SPAM REGULATIONS or any other applicable anti-spam law;
  • Introduce software or automated agents to our website, or access our website so as to produce multiple accounts, generate automated messages, or to scrape, strip or mine data from our website without our express written permission;
  • “Frame” or “mirror” or otherwise incorporate part of our website into any website, or “deep-link” to any portion of our website without our express written permission.
  • Copy, modify or create derivative works off of our website or any Content (excluding Your Content) without our express written permission);
  • Copy or use the information, Content (excluding Your Content), or data on our website in connection with a competitive service, as determined byus;
  • Sell, resell, rent, lease, loan, trade or otherwise monetize access to our website or any Content (excluding Your Content) without our express written permission;
  • Interfere with, disrupt, modify, reverse engineer, or decompile any data or functionality of our websites;
  • Interfere with, disrupt, or create an undue burden on our website or the networks or services connected to our website;
  • Introduce any viruses, Trojan horses, worms, time bombs, cancelbots, corrupted files, or similar software to our websites; or Attempt to circumvent any security feature of our websites;
  • You may not offer incentives in exchange of company reviews. We will remove any reviews where evidence has been found that users/reviewers were compensated to leave a review. 

Both Users, Reviewers and Companies as well as any third parties agrees to comply with its obligations under EU Data Protection Directives as a data controller and any other legislation and/or binding regulations implementing or made pursuant to them (“Data Protection Requirements”).

Removal of Content.

While Basement Company Reviews  has no obligation to do so, we reserve the right to review and delete any Content (or portion of the content) that we believe, in our sole discretion, violates these terms or other applicable policies posted on our website, or that we deem, in our sole discretion, inappropriate. If you see any Content on our website that you believe violates our policies, you may report that Content by contacting us. Once notified, we will review the Content and consider whether to remove it (or a portion thereof).

Our interpretation of our policies and the decision whether or not to edit or remove Content is within our sole discretion. You understand and agree that if we choose not to remove or edit Content that you find objectionable, that decision will not constitute a violation of these terms or any agreement we have with you.

The website’s content can not be copied and displayed anywhere else on the internet.

Posted reviews can not be removed at a later dated. Posted content is not removed by deleting your account.

Other Enforcement Actions

While we have no obligation to do so, we reserve the right to investigate and take appropriate action in our sole discretion against you if you violate these terms, including without limitation: removing Content (or portions of content) from our website; suspending your rights to use our website; terminating your membership and account; reporting you to law enforcement, regulatory authorities, or administrative bodies; and taking legal action against you.


We do not claim ownership in any Content that you submit to our website, but you grant us the rights to use such Content as set out below:

By submitting any Content to our websites, you hereby grant to us an unrestricted, irrevocable, perpetual, non-exclusive, fully-paid and royalty-free, license (with the right to sublicense through unlimited levels of sublicenses) to use, copy, perform, display, create derivative works of, adapt and distribute such Content in any and all media (now known or later developed) throughout the world. To the greatest extent permitted by applicable law, you hereby expressly waive any and all of your moral rights applicable to our organisations exercise of the foregoing license. You agree that this license includes the right for us to provide, promote, and improve our organisation and to make Content submitted to or through our websites available to other companies, organisations or individuals for the syndication, broadcast, distribution, promotion or publication of such Content on other media and services, subject to our terms and conditions for such Content use. No compensation will be paid with respect to the Content that you post through our websites. You should only submit Content to any of our websites that you are comfortable sharing with others under the terms and conditions of these Terms.

Rights to Submitted Content

Our website contains Content provided by us and our licensors. We and our licensors (including other users) own and retain all proprietary (including all intellectual property) rights in the Content we each provide and our organisation owns and retains all property rights in our websites. If you are a user, we hereby grant you a limited, revocable, non-sublicensable license under the intellectual property rights licensable by us to download, view, copy and print Content from our websites solely for your personal use in connection with using our websites. You agree not to: (1) reproduce, modify, publish, transmit, distribute, publicly perform or display, sell, adapt or create derivative works based on our websites or the Content (excluding Your Content); or (2) rent, lease, loan, or sell access to our websites. You are not permitted to use our website logo without our prior written consent


You agree to defend, indemnify, and hold us and our subsidiaries and our and their respective officers, directors, board members, board advisors, employees, partners, agents successors and assigns harmless from any loss, liability, claim, or demand, including reasonable solicitiors fees and costs, made by any third party due to or otherwise arising from your use of websites and services, including due to or arising from your breach of any provision of these terms.

Disclaimers and Limitation on Liability

All company names and logos are the property, trademarks™ or registered® trademarks of their respective holders. Use of them does not imply any affiliation with or endorsement by them. The reviews, thoughts, opinions and any information posted and expressed by users of this website belong solely to the Author and do not represent the view of Basement Company Reviews. The information which is contained within this site does not constitute financial or other professional advice and is general in nature. Read more on our Terms and Conditions and Privacy Policy for further details.

The disclaimers and limitations on liability in this section apply to the maximum extent allowable under applicable law. Nothing in this section is intended to limit any rights you have which may not be lawfully limited.

You are solely responsible for your interactions with advertisers and other users and we are not responsible for the activities, omissions, or other conduct, whether online or offline, of any advertiser or user of our websites. We are not responsible for any incorrect, inaccurate, or unlawful Content (including any information in profiles) posted on our websites, whether caused by users or by any of the equipment or programming associated with or used by our websites. We assume no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of, any communication with advertisers or other users. We are not responsible for any problems or technical malfunction of any hardware and software due to technical problems on the Internet or on our websites or combination thereof, including any injury or damage to users or to any person’s computer related to or resulting from participation or downloading materials in connection with us. Under no circumstances shall we be responsible for any loss or damage resulting from the use of our websites or from any Content posted on our websites or transmitted to users, or any interactions between users of our websites, whether online or offline.

Our website is provided “as-is” and as available. We expressly disclaim any warranties and conditions of any kind, whether express or implied, including the warranties or conditions of merchantability, fitness for a particular purpose, title, quiet enjoyment, accuracy, or non-infringement. We make no warranty that: (1) Our websites will meet your requirements; (2) Our websites will be available on an uninterrupted, timely, secure, or error-free basis; or (3) the results that may be obtained from the use of our websites will be accurate or reliable.

You hereby release the our organisation from any and all claims, demands, and losses, damages, rights, claims, and actions of any kind that are either directly or indirectly related to or arises from: (1) the actions, Content, or data of third parties (including, advertisers and other users) (2) your participation in any offline events.

Neither party excludes any Loss in respect of personal injury or death, fraudulent misrepresentation or any other Loss that may not be lawfully excluded or limited under English law.

Neither party shall be liable for any loss of profits or revenues, loss of business opportunity, loss of goodwill or reputation, loss of data or any indirect, consequential or special Loss whatsoever.

Customer shall not bring any claim against our websites arising from or related to any User Content, including without limitation, any claim that the User Content is defamatory, offensive or otherwise harmful. Customer shall indemnify against any loss or damage suffered or incurred by our organisation as a result of any such claim, whether such claim is brought by Customer, any of Customer’s affiliates, Companies or any of its or their officers, directors, employees, contractors, agents, shareholders, or other associated third parties.

Our organisation is not responsible for and assumes no liability for the Consumers’ conduct on or use of our services, including the content published by the Consumers or Companies (such content. Our organisations does not and cannot control or monitor the Users or Companies or any third parties Content and we do not endorse any User Content, nor does the opinions expressed in the User or Companies or Third Parties Content represent the opinions of our organisation, its affiliates, or any of its or their officers, directors, employees, contractors or shareholders.


These Terms remain in effect while you use any of our websites and, for registered users, as long as your account remains open. You may delete your account at any time. We may suspend or terminate your account or your access to parts of our websites, for any or no reason, without notice to you. We will have no liability whatsoever to you for any termination of your account or related deletion of your information.

All provisions of these terms shall survive termination or expiration of these terms except those provisions granting access to or use of our websites. For the avoidance of doubt, you agree that these terms apply to your use of our websites and any Content posted on our websites at any time prior to the termination or expiration of these terms.

Changes to these terms

We may revise these Terms from time to time by posting an updated version on our websites. The revised Terms will be effective immediately for unregistered users and users registering accounts on or after the revision date. For users who registered accounts before the revision date, they will become effective thirty (30) days after the revision date. If we make a change that we believe materially reduces your rights or increases your responsibilities we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this website prior to the change becoming effective. We may provide notice of changes in other circumstances as well. Any such changes will not apply to any claim brought prior to the effective date of the revised Terms incorporating such changes. We encourage you to periodically review this page for the latest information on our terms. Your continued use of our websites is subject to the most current effective version of these terms.

Dispute Resolution

Our organisation does not produce or publish contributions on the website and cannot be held accountable for the reviews and comments made on the website. 

Our organisation accepts no responsibility for the accuracy or completeness of contributions published by registered users or companies on the website, including contributions of technical, external or any other cause may be changed or deleted in connection with the publication on the website or the following.

Our organisation may moderate reviews, comments, replies, texts but will not edit contribution added to the website of registered users or companies, and can in no way be held responsible for the content of these contributions. Should the contributions contain links to third parties, we will accept no responsibility for the contents of the link in question.

Our organisation can in no case be made to compensate for use of the website or code, including loss of revenue, working loss, market interruptions, loss of goodwill or similar losses. Furthermore, our organisation can not be made to pay compensation or similar as a result of errors or downtime.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.